Personal Data Protection Services in Indonesia

Personal data protection services help companies assess and implement requirements under Law No. 27 of 2022, including lawful processing, data governance, DPIA, DPO requirements, individual rights, data transfers, and breach response.

The UU PDP applies to persons, public bodies, and international organizations processing personal data in Indonesia. It can also apply to processing outside Indonesia where the activity has legal effects in Indonesia or affects Indonesian citizens abroad.

No. Consent is one of several lawful bases under the UU PDP. Other bases include contractual necessity, legal obligations, vital interests, public interests or authority, and other legitimate interests subject to the required balancing considerations.

A DPIA is required for processing with potentially high risks to personal data subjects. This includes certain automated decisions, specific personal data, large-scale processing, systematic monitoring, dataset matching, use of new technologies, or processing that restricts individual rights.

No. Appointment is required where one of the statutory conditions applies, including public-service processing, large-scale regular and systematic monitoring, or large-scale processing of specific personal data or criminal-related data. Following Constitutional Court Decision No. 151/PUU-XXII/2024 in July 2025, these criteria operate on an and/or basis rather than requiring all conditions together.

The UU PDP provides rights covering information, access, correction, deletion, withdrawal of consent, restriction of processing, objections to certain automated decisions, and other statutory rights. Companies need procedures to receive, assess, and respond to applicable requests.

Yes. The UU PDP permits cross-border transfers subject to safeguards. The controller must first consider the level of protection in the destination, then adequate and binding protection where required, with consent serving as the statutory fallback where the preceding conditions cannot be met.

A controller must provide written notification no later than 3 x 24 hours after a personal data protection failure to the affected personal data subjects and the relevant institution as required by the law. The notification must address the affected data, circumstances of the incident, and response and recovery measures.

Yes. Children’s data is classified as specific personal data under the UU PDP. Digital services accessible to children may also need to consider PP No. 17 of 2025 and Permenkomdigi No. 9 of 2026 on electronic-system governance and child protection.

Administrative sanctions can include written warnings, temporary suspension of processing, deletion or destruction of personal data, and administrative fines of up to 2% of annual revenue or annual receipts, depending on the violation.