The C20 visa allows foreign technicians to enter Indonesia for machinery installation and repair related to equipment purchased from abroad. It is a specific category of visit visas governed by Indonesia's immigration regulations, including the Immigration Ministerial Decree on Visa Classification.
For companies, choosing the wrong visa can create more than an administrative delay. It can disrupt production schedules, delay the machinery handover, and expose both the sponsor and the foreign national to immigration compliance risks.
The guide aims to clearly explain the C20 visa requirements, permitted activities, validity period, application process, and restrictions, helping companies and technicians feel assured and well-informed before traveling to Indonesia.
| Item | Detail |
| Visa Type | Single-entry visit visa |
| Purpose | Installation or repair of imported machinery |
| Initial Stay | Up to 60 days |
| Extension | Extendable several times up to a maximum stay of 180 days |
| Validity to Enter Indonesia | 90 days from issuance |
| Sponsor | Indonesian company or agency |
| Legal Basis | Permenkumham 22/2023; refined under the 2025–2026 Visa Classification framework |
The Directorate General of Immigration states that the C20 visa may be used for activities related to machine installation and repair services in Indonesia for machinery purchased from overseas.
A C20 visa is a visit visa for foreign technicians who need to enter Indonesia to install or repair imported machinery. It is not a general business visa, employment visa, or work permit replacement.
In practice, this visa may be relevant when:
This makes the visa useful for manufacturers, factories, industrial facilities, and companies that use imported equipment requiring specialist support from abroad.
A C20 visa may be suitable for foreign technicians, engineers, or specialists assigned to Indonesia for machine installation or repair. The assignment should be linked to machinery purchased from outside Indonesia.
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Examples may include:
However, the scope must be positioned correctly. If the foreign national will perform broader operational work, join the Indonesian company's workforce, receive a local salary, or provide unrelated services, another immigration route may be required.
The C20 visa application must be submitted by a sponsor through Indonesia's e-visa system. The sponsor needs an active account and must prepare the required electronic documents.
Common requirements include:
The special statement is important because it connects the foreign technician's visit to the machine for installation or repair activity. Without clear supporting evidence, the application may be questioned or delayed.
The C20 visa gives an initial stay of up to 60 days from the date of arrival in Indonesia. It may be extended several times up to a maximum stay of 180 days, with the extension submitted online by the sponsor through the registered e-visa account.
The visa must be used within 90 days of issuance. If the foreign national does not enter Indonesia within that period, a new visa application will be required.
The C20 visa has strict limitations. Holders are prohibited from selling goods or services, receiving wages or similar compensation from Indonesian individuals or companies, or working in an employment relationship with an Indonesian party.
This means the foreign technician should remain connected to the overseas supplier or relevant overseas party. The visit should be temporary, technical, and tied to the imported machinery.
Using a C20 visa for activities outside its scope may create immigration risks, including fines, deportation, or other legal consequences.
The general application process includes:
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Official processing includes document checking, payment verification, profile verification, approval, and visa issuance. Processing is generally around 5 working days after payment is received.
C20 visa applications are often time-sensitive because the technician's arrival may be tied to production schedules, machinery handover, warranty obligations, or operational downtime. The biggest risk is not only incomplete documentation but also choosing the wrong visa category for the actual activity.
Ascentium Indonesia can support your C20 visa application through: