Ascentium Global Services Holdings Pte. Ltd. ("Ascentium," "we," "us," or "our") is committed to safeguarding your privacy. This policy explains how we collect, use, store, and protect your personal data when you access our website or use our services. It also outlines your rights regarding your personal data and how to contact us if you have any concerns.
Ascentium operates under the Personal Data Protection Act 2012 of Singapore (“PDPA”) and other relevant data protection laws in jurisdictions we operate in. Where necessary, we may supplement this policy with additional privacy notices, particularly if required by applicable laws.
We collect personal data that is necessary for us to deliver our services effectively. The data we collect may include:
We do not intentionally collect sensitive personal data (such as racial or ethnic origin, religious beliefs, or health data) unless it is necessary for legal, or compliance purposes and we have obtained explicit consent or are permitted by law.
We may collect your personal data in several ways:
We collect, use, and disclose your personal data for the following purposes:
We will only use your personal data for the purposes for which it was collected or for compatible purposes, unless we obtain your consent or are required by law to do otherwise.
We may share your personal data with trusted third parties to fulfil the purposes outlined in this policy. These third parties include:
We ensure that any third parties we engage are subject to appropriate data protection and confidentiality obligations, and only process your personal data in accordance with our instructions and applicable laws.
As a global business, we may transfer your personal data to locations outside of your home jurisdiction, including countries that may not offer the same level of data protection as your local laws. When such transfers occur, we take steps to ensure your data remains protected, including using standard contractual clauses and other safeguards to comply with applicable data protection regulations.
Depending on the applicable laws, you may have the following rights regarding your personal data:
To exercise these rights, please contact us using the details below. Note that some requests may be subject to exemptions, particularly if we need to retain data for legal or regulatory reasons.
We will retain your personal data only as long as necessary for the purposes it was collected, or as required by law. Typically, we retain data for 5 to 10 years following the conclusion of our relationship, particularly for compliance with AML/CFT laws or other legal requirements.
We are committed to protecting your personal data and have implemented industry-standard security measures, including encryption, firewalls, and secure access protocols. Despite these efforts, please take care to safeguard your own data by using strong passwords and avoiding sharing sensitive information via unsecured channels.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, monitor site traffic, and improve our services. Cookies are small text files stored on your device that help us recognize you when you return. The purpose of a Cookie is to identify the user as a unique user of the website. Ascentium analyses traffic data and information gathered using Cookies to help Ascentium better understand who is using the website and how. By identifying such patterns and trends in usage, Ascentium is able to better design the website to improve and customize your experience, to serve you more relevant data and content, and to store your password so that you do not have to re-enter it each time you visit the website. Ascentium does not attempt to link information gathered using Cookies to personal data.
You can manage or disable cookies in your browser settings, but this may affect your experience on our website.
We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. Any updates will be posted on our website, and we encourage you to review the policy regularly to stay informed about how we protect your personal data.